Frequently Asked Questions

Click Here to Read Shopping Questions

Membership Questions

How often will we receive a check?

Fundraising Solutions mails checks on the 7th of every month. So if a shopper makes a purchase on June 21st, the member organization can expect a check to be mailed out on July 7. All payments are sent via bank check.

Is there a minimum purchase requirement in order for our organization to receive a commission?

No. A percentage of each and every purchase will be returned to you. There is no minimum purchase requirement.

What is the best way for us to communicate this program to our members?

Placing an online Marketplace button on your your home page is key. Remember, if shoppers do not see it and do not find it, how can they shop? We recommend you place the button on the front page and also on the donations page of your website.

Fundraising Solutions will develop a marketing strategy for you. Any promotional material that we design, print and send to you for distribution is free

Questions from Shoppers

Am I paying the same price when I shop through the Marketplace, even though my organization is receiving a percent of my purchases? 

Shoppers pay the same price for merchandise. In fact, the price is often better, because of exclusive offers and promotions. Any incentive, like free shipping, is offered to your shoppers.

How does it work?

Over 1,500 stores have agreed to support us by rebating a percentage of each sale that comes from our website. We have put all these stores into one convenient marketplace on our site. You can get there by clicking the gold shopping bag. When you buy something at any of these stores, they give us money. The stores and their contribution amounts are listed here.

I have accounts with a lot of online stores. They have my personal and my credit card information. Will I need to reenter all this data?

No. When you click on your favorite stores through our marketplace, it takes you directly to the merchant. You will see that your profile and payment information is retained, you will still be greeted by name, and your past activity will be available for you.

I like to comparison shop. I visit a lot of competing online stores to get the best price. Will I be able to do that here?

You bet. You are going to love our marketplace. Go from Office Depot to Staples to Office Max with one easy click.

When I need to shop online, I forget that you have assembled just about every store I may want. Is there an easy way to remember?

When you go to our marketplace the first time, you will see a downloadable icon of the gold shopping bag that will install on your desktop. Then all you have to do is click it, and you will be taken directly to our marketplace.

Is there a way for me to notify you that I supported you by shopping through your marketplace?

There is an optional donor recognition opportunity in our marketplace. If you choose to, you can enter your name and email address and we will be notified of your help. You will also be automatically entered in a monthly $50.00 drawing.

I have friends and family who are scattered all over the USA. I know they would appreciate the convenience and savings available, and they would be delighted to give support to our organization. Is there an easy way for me to include them, or is the marketplace restricted?

In our marketplace, on the left, there is a button that invites you to “Send this page to a friend.” You can send the link to 10 people each time, and include a personal message.

My privacy is important to me, and I want to be sure that my commercial activities are not harvested for marketing purposes. Do you track my activities and use it or sell the information?

When you click on a store, you go directly to their website carrying an electronic identifier that lets the store know that any rebate you earn should be assigned to us. Nobody, other than the merchant, knows your identity.

If I have a disagreement with a merchant, will you intervene on my behalf?

No. Any transaction is between you and the merchant, and any disputes need to be addressed with them.

Where can I find the most recent special offers that are available through your marketplace?

Please click on “Spotlight” and they will appear.

I have a coupon from a store that will give me an additional 10% discount. Can I use that coupon when I shop through your marketplace?

Yes. You can use your coupon in addition to whatever the merchant regularly provides our supporters.

Can I buy gift certificates and still qualify you for a rebate?

It varies by merchant. If you have a specific question, send us an email, and we will get you the answer.

Will anyone know what I bought or where I shopped?

Your privacy is important. All the member organization will know is that a purchase was made through their online Marketplace and that they are receiving a rebate at the end of the month. Fundraising Solutions does not collect shopper or member information, contact shoppers, or track what items were purchased.

I bought something from a merchant in the Marketplace. Later I received a special offer directly from them by email. If I click on the link they sent, will my organization get the rebate?  

No. Please remember that the ONLY way a member organization will receive any money back is if the purchase was made through their online Marketplace. If you received a special coupon code or discount offer from a merchant in your email, you should visit the merchant through the online Marketplace and then use the coupon code to make your purchase. Your nonprofit will then receive a rebate.